NDIS plan management with a personal touch
Fast and friendly plan management service for individuals and families across Australia.
Who we support
Plan management for everyone
Whether you're a participant, coordinator or provider - First Choice has you covered.
Participants
We handle all your invoices, payments and reporting - at no cost to you. Your NDIS plan, your choice.
Support Coordinators
Real-time visibility into participant budgets. We make your job easier with fast responses and clear reporting.
Providers
Get paid reliably and on time. We process invoices quickly and keep communication clear.
Why choose us
What makes First Choice different
Lived experience
We understand disability on a personal level. That shapes everything we do.
No cost to you
Plan management is fully funded by the NDIS. You pay nothing extra.
Transparent budget tracking
Easily monitor your budget and payments in our portal for participants, coordinators and providers.
Getting started
How it works
Simple steps to get your plan managed. Stress free.
- 01
Register online
Complete our online sign-up form in minutes.
- 02
We set up your plan
We activate your account and help you endorse us as your chosen plan manager with the NDIA – we make it easy.
- 03
Providers invoice us
Your providers send invoices directly to us. No chasing required on your end.
- 04
We pay, you track
We process payments quickly and you get full visibility via your online portal or app.
- 05
Monthly statements
Clear monthly statements so you always know exactly where your budget stands.
Testimonials
What people say about us
First Choice Plan Management was friendly and welcoming, prompt with setting up the plan for us. A week after we were all set up, I got a phone call from my plan manager to see if there was anything further they could do to support us. Great service that I have already recommended to others.
First Choice Plan Management has been absolutely great – their service exceeded my expectation by far. I can't thank my plan manager enough for always being so supportive and understanding! Look no further if you are looking for a plan manager who not only does their job extremely well but also genuinely looks after you and your loved ones:)
Highly recommend, being new to the NDIS system I was so overwhelmed but my plan manager from First Choice couldn't have been more helpful I'm so grateful for all her help! The process could not have been any easier! 10/10 recommend
I can't recommend First Choice Plan Management highly enough! They have been the most supportive and helpful team, I value all the assistance they have given me for both of my children's plans. They are so prompt, efficient and reliable and will do anything they can to help their clients!
First Choice Plan Management are very professional and explain tricky questions so I can understand them without being overwhelmed. I feel confident my plan is being managed well by my plan manager and am looking forward to a long association with First Choice.
First Choice made everything so easy and explained everything in easy to understand language, nothing was to much trouble and my silly questions weren't laughed at, Thank you First Choice for everything you have done for our family
Get in touch
Ready to get started?
Plan management is free for NDIS participants. Choose how you'd like to register - either way you get the same team, the same phone number and the same service.
Register with Kismet Healthcare
Our central registration
Register directly with Kismet - the same team who run First Choice plan management, under one central registration.
- Free for NDIS participants
- Same First Choice team, same service
- One account across all Kismet services
Register with First Choice
Register under the First Choice brand
Prefer to stay with the First Choice name? You can still register under First Choice. Same team, same service quality - your account is powered by Kismet either way.
Register with First ChoiceNot sure which to choose? Either option is managed by the same First Choice team on the same Kismet platform. Call us on (08) 7091 9523 or start a and we'll help you decide.
What's the difference?
Given likely upcoming changes to plan management legislation, Kismet now offers registration directly under the Kismet name rather than through our portfolio brands. It's the same team and the same service - the only difference is which name appears on your registration and account.
Talk to us
Available 9am–5pm ACST, Monday to Friday
Existing users
Manage your budgetLog in to the Kismet dashboard